After your purchase is confirmed, you will receive a tracking code via email. With it, you can track your delivery through our tracking page or the carrier’s website.
What is the delivery time?
The delivery time varies depending on your location and the shipping method chosen, but orders are generally delivered within 7 business days.
Delivery time
The delivery process includes the following steps: 3 days for handling and dispatch. After that, the delivery time of the selected shipping method is applied for your location.
Contact and support
We’re here to help! You can reach us at store@studiobergamin.com.br or via our business WhatsApp at +55 (11) 95656-7778.
Payment methods
We accept payments via PayPal.
Defects
If the product shows any defect, you may request an exchange or refund within 7 days of receiving it. Just contact our support and follow the instructions.
Secure website
Yes, we use advanced security protocols to protect your data. All transactions are encrypted and processed through trusted intermediaries.
Order cancellation
Orders can be canceled before they are shipped. Once shipped, you will need to wait for delivery and then request a return.
